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Privacy Policy

ViaGrocery Privacy Policy

 

We recognize and understand that your privacy is very important and we take it seriously. This Privacy Policy describes ViaGrocery policies and procedures on the collection, use and disclosure of your information when you use ViaGrocery Services. We will not use or share your information with anyone except as described in this Privacy Policy. This Privacy Policy does not apply to information we collect by other means (including offline) or from other sources. Capitalized terms that are not defined in this Privacy Policy have the meaning given to them in our Terms of Service

 

Information Collection and Use

 

ViaGrocery uses information we collect to analyze how the Service is used, diagnose service or technical problems, maintain security, personalize content, remember information to help you efficiently access your account, shop more effectively based on your past purchases, monitor aggregate metrics such as total number of visitors, traffic, and demographic patterns, and track User Content and users as necessary to comply with the Digital Millennium Copyright Act and other applicable laws.

 

User-Provided Information: You provide us information about yourself, such as your name, mobile contact number, residential address and e-mail address, when you register for a member account with ViaGrocery. Your name and other information will be used to ensure that you get your purchases delivered to you.

 

We may also use your contact information to send you marketing messages and offers, which we believe you, will find relevant. If you do not want to receive such messages or offers, you may opt out by following the instructions in the message .If you correspond with us by email, we may retain the content of your email messages, your email address and our responses.

 

You also provide us information in User Content that you post to the Service. Your questions, answers, and other contributions on the Service, and metadata about them (such as when you posted them and where), are publicly viewable on the Service, along with your name (unless the Service permits you to post anonymously). This information may be searched by search engines and be republished elsewhere on the Web in accordance with our Terms of Service.

 

 If you choose to use our invitation service / refer a friend service to invite a friend to the Service, we will ask you for that person's email address and automatically send an email invitation. ViaGrocery stores this information to send this email, to register your friend if your invitation is accepted, and to track the success of our invitation service.

 

Cookies: When you visit the Service, we may send one or more "cookies" - small data files - to your computer or your mobile device to uniquely identify your browser and let ViaGrocery help you log in faster and enhance your navigation through the site. A cookie may convey anonymous information about how you browse the Service to us, but does not collect personal information about you. A persistent cookie remains on your computer after you close your browser so that your browser can use it on subsequent visits to ViaGrocery. Persistent cookies can be removed by following your web browser's directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Service may not function properly if the ability to accept cookies is disabled. 

 

Log Files: Your browser automatically reports Log file information each time you access a web page. When you use the Service, our servers automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your web request, Internet Protocol ("IP") address, browser type, referring / exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, and other such information. 

 

Clear GIFs Information: When you use the Service, we may employ clear GIFs (also known as web beacons) that are used to track the online usage patterns of our users anonymously. No personally identifiable information from your ViaGrocery account is collected using these clear GIFs. In addition, we may also use clear GIFs in HTML-based emails sent to our users to track which emails are opened by recipients. The information is used to enable more accurate reporting and make ViaGrocery better for our users.

 

Third Party Services: ViaGrocery may use analytical tools to help understand use of the Service. These tools collect the information sent by your browser as part of a web page request, including cookies and your IP address. These tools also receive this information and their use of it is governed by their Privacy Policies.

 

How We Share Your Information

 

Personally Identifiable Information: ViaGrocery may share your personally identifiable information with third parties for the purpose of providing the Service to you. If we do this, this Privacy Policy will bind such third parties’ use of your information. We may store personal information in locations outside the direct control of ViaGrocery (for instance, on servers or databases co-located with hosting providers).

 

As we develop our business, we may buy or sell assets or business offerings. Customer, email, and visitor information is generally one of the transferred business assets in these types of transactions. We may also transfer or assign such information in the course of corporate divestitures, mergers, or dissolution.

 

We may share or disclose your information with your consent, such as if you choose to sign on to the Service through a third-party service. We cannot control third parties' use of your information.

 

ViaGrocery may disclose your personal information if required to do so by law or if we believe that it is reasonably necessary to comply with a law, regulation or legal request, to protect the safety of any person, to address fraud, security or technical issues, or to protect ViaGrocery’s rights or property.

 

Non-Personally Identifiable Information: We may share non-personally identifiable information (such as anonymous usage data, referring/exit pages and URLs, platform types, number of clicks, etc.) with interested third parties to help them understand the usage patterns for certain ViaGrocery services.

 

ViaGrocery may allow third-party ad servers or ad networks to serve advertisements on the Service. These third-party ad servers or ad networks use technology to send, directly to your browser, the advertisements and links that appear on ViaGrocery. They automatically receive your IP address when this happens. They may also use other technologies (such as cookies, JavaScript, or web beacons) to measure the effectiveness of their advertisements and to personalize the advertising content. ViaGrocery does not provide any personally identifiable information to these third-party ad servers or ad networks without your consent. However, please note that if an advertiser asks ViaGrocery to show an advertisement to a certain audience and you respond to that advertisement, the advertiser or ad server may conclude that you fit the description of the audience they are trying to reach. The ViaGrocery Privacy Policy does not apply to, and we cannot control the activities of, third-party advertisers. Please consult the respective privacy policies of such advertisers for more information.

 

How We Protect Your Information

 

ViaGrocery uses commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your personal information. We cannot, however, ensure or warrant the security of any information you transmit to ViaGrocery or guarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

Your Choices About Your Information You may, of course, decline to submit personally identifiable information through the Service, in which case ViaGrocery may not be able to provide certain services to you. You may update or correct your account information and email preferences at any time by logging in to your account.

 

Links to Other Web Sites

 

We are not responsible for the practices employed by websites linked to or from the Service, nor the information or content contained therein. Please remember that when you use a link to go from the Service to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our website, is subject to that website's own rules and policies.

 

Changes to Our Privacy Policy

 

If we change our privacy policies and procedures, we will post those changes on this page to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it. Changes to this Privacy Policy are effective when they are posted on this page.

 

If you have any questions about our practices or this privacy policy, please send mail to: care@viagrocery.com

 

In the event you wish to report a breach of the Privacy Policy, you may visit us at:

ViaGrocery Traders

D -103, Kalpana River View Comlex,

Bankual, Tankapani Road, Bhubaneswar, 751002, Odisha, India.

 

Original policy date: 3rd August, 2017

Please read this Privacy Policy carefully.